How we work

How we work

As a client your satisfaction is a priority for NAVKIT Ltd, if you are pleased with our work we would be happy for you to pass on our contact information to others.

If not fully familiar with your specific product we will attempt to obtain as much background knowledge of it prior to the visit and any work will be based on a ‘best endeavour’s’ approach to progressing the work required.

We will attempt to give you value for money, and are happy to discuss a long term business relationship with you to ease business administration ie monthly account (as appropriate).

Please call to discuss any proposals or requirements you may have ie equipment service and support arrangements, agency agreements, product representations etc.

We are happy to attend ships on an emergency basis to provide support if we can. There are no additional callout element charges.

We are happy to give you a verbal and written estimate of our work based on our man day rates and the information you provide us if required. Please call or email us in the first instance.

If our engineer is available then we will ask you to email us your requirement and Purchase Order with any L of L (Limit of Liability) (£100 minimum) please. You will then increase this L of L as the work progresses to your satisfaction.

This will (Ideally) include… 

Dated Purchase Order Number on a company headed paper detailing:
Requester’s Contact Name, Tel Nos, Rank, Position.
Requirement (Office tasking, Eng Support, Etc)
Classification (Routine/ Important/ Urgent)
Ship’s name, and owners Name
Port Dockyard, Berth, ETA,
Planned period at Berth, planned sailing date
Time that attendance is required
Contact Information, Rank, Mobile no(s)
Equipment Type/ Manufacturer
Problem, Concern or Indicated Fault (if known)
Any Other Information you think is appropriate

If the work/ task is accepted you will also inform the Port / Dockyard/ Jetty site security concerned of our planned attendance and arrange for any security clearance, passes, escorts, or transport required. 

Terms, Conditions and Scale of Charges: Please contact us for these. 

(c) NAVKIT Ltd 2009 -12
Company Registered in England and Wales  No 6891871
       VAT Registration No
Registered Office: St James' House, 8 Overcliffe, Gravesend, kent, DA11 0HJ

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